Ezidebit - Degraded Performance

Ezidebit has advised that the intermittent service disruption that was causing intermittent failures to process with a “Dishonour - Issuer Or Switch Is Inoperative” error has since been resolved, and all services are now operating as expected. Thanks for your patience!

Ezidebit is currently investigating a service disruption to Direct Debit Payments in Australia, which is causing intermittent failures to process with a “Dishonour - Issuer Or Switch Is Inoperative” Error. Ezidebit is investigating this as a high priority - updates will be posted to their status page, available here. Ezidebit can be reached on [email protected] or by calling 1300 561 014 (AU) or 0800 478 483 (NZ), or reach out to Storman support if needed.